Telephone +39 0463 885 032

Shipping and payment

Payment terms

Pay in a safe, fast and reliable manner by credit card, PayPal, bank transfer (advance payment) or cash at the store.

We will send the goods to you immediately after receipt of payment.

Payment terms from Koflers Delikatessen

Carrying costs

Carrying costs per package:

Italy (mainland only)

0-5 kg - 7,00 €
5,1-25 kg - 9,90 €
Free shipping for orders exceeding 100,00 €

Germany and Austria

0-5 kg - 9,90 €
5,1-10 kg - 11,90 €
10,1-20 kg - 13,90 €
20,1-25 kg - 15,90 €
Free shipping for orders exceeding 100,00 €

Italy (islands)

0-5 kg - 10,90 €
5,1-15 kg - 12,90 €
15,1-25 kg - 16,00 €

Czechia, Belgium, Netherlands, France

0-5 kg - 17,00 €
5,1-15 kg - 23,00 €
15,1-25 kg - 30,00 €

Hungary, Spain, Poland

0-5 kg - 21,00 €
5,1-15 kg - 27,00 €
15,1-25 kg - 33,00 €

In general, orders are processed within 1-2 working days and shipped after receipt of payment. The delivery time for shipping in Italy is 2-3 days, in all other countries approx. 3-5 days. At the weekends and public holidays, Christmas, and New Year's Eve we do not ship and delivery times during these periods may be longer.
Due to the current situation caused by the Covid crisis, there may be delays in delivery.

Please ensure that you are home when the products are delivered to avoid additional costs. In case you are not home, the goods will be sent to the nearest parcel delivery centre. We will not be held responsible for non-delivery or delayed delivery in the event of an incomplete or incorrect address.

We are not obliged to deliver in case of unavailability of products. In this case you will of course be informed in good time.

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